Shipping Policy
Effective Date: January 16, 2025
At StateSatelliteInternet, we are committed to ensuring that your equipment arrives quickly and without hassle. Below, you’ll find important details about how we process, ship, and deliver your orders.
1. Order Processing
- Placing an Order: You can order through our website or by contacting our support team. Once confirmed, you will receive an order summary via email or text.
- Processing Time: Orders are typically processed within three business days. If a delay occurs due to stock shortages or other factors, we’ll notify you immediately.
2. Shipping Options
We partner with trusted shipping providers to ensure your order arrives securely and on time.
- Standard Shipping: Typically delivered within 6–7 business days after processing.
- Expedited Shipping: Faster delivery is available for an additional fee, depending on your location.
3. Delivery Areas
We strive to offer nationwide shipping across the U.S., including hard-to-reach areas.
- Covered Locations: We deliver to cities, suburbs, and most rural locations within the U.S.
- Remote Areas: Some locations may experience longer delivery times.
- Unavailable Locations: If your address is in an area we cannot service, we’ll inform you at checkout.
4. Shipping Fees
Shipping costs depend on your location and the shipping method selected during checkout.
- Any extra charges for expedited delivery or remote locations will be displayed before you confirm your order.
5. Estimated Delivery Times
- Standard Shipping: Expected within 6–7 business days after order processing.
- Remote Areas: May take an additional 2–3 business days for delivery.
- Delays: Unexpected factors like severe weather or logistical issues may affect shipping times. If delays occur, we will keep you informed.
6. Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email or SMS, allowing you to monitor your package’s progress.
7. Failed Delivery Attempts
If a package cannot be delivered due to an incorrect address or an unavailable recipient, the carrier will attempt redelivery. Additional charges may apply for repeated delivery attempts.
8. Need Assistance?
If you have any questions or concerns regarding your shipment, feel free to contact our support team.
📧 Email: sinternet221@gmail.com
📞 Phone: +1 (866) 401-5254
📍 Address: 33 Fountayne Ln, Lawrence Township, NJ 08648, United States
We appreciate your trust in StateSatelliteInternet and are dedicated to ensuring a smooth and stress-free shipping experience!